Warranty terms
The warranty is granted for a period of 12 months only on brand new machines and other system components / accessories identified by a Cebora serial number, except for plasma cutting torches and push-pull welding torches. The warranty period is calculated from the date of invoice to the end user. The original invoice is the proof of the purchase date. If the product is registered in the Cebora website within 15 days from the purchase date, the warranty period is extended to 24 months.
The warranty period for plasma cutting torches and push-pull welding torches is of 3 months from the purchasing date and can not be extended by registration.
In case of defects or failures claimed during the warranty period and recognized by Cebora as warranty cases, Cebora shall either repair or replace, at its own discretion, the faulty parts. Unless different instructions are given by Cebora, the faulty parts replaced under warranty must be returned to Cebora at buyer's expenses and will become property of Cebora.
Claims for defects or failures in the warranty period must be submitted to the company that sold the goods to the end user. Then the warranty repair will be carried out either by Cebora or by the Cebora authorized service partner, according to the instructions given by the Cebora Service Department.
Any transport cost related to a warranty claim is at the buyer’s expense and risk.
The warranty is void if: failure is caused by use or other natural wear; failure is caused by a non compliance with the operating instructions; failure is caused by abnormal environmental and operational impacts, supply failures, overload or failure of service and maintenance; non genuine accessories, spare parts or consumables have been used; machines have been tampered with by persons or companies not authorized by Cebora.
Warranty claims must be accompanied by the original invoice, clearly showing purchasing date, serial number and product description as well as registration certificate if any. The product submitted for warranty must be fully assembled and not tampered with.
All disputes arising out of these Warranty Conditions shall be governed and construed in accordance with Italian law.